Refund Policy
Last updated: December 23, 2025
The refund and cancellation policy of KutSoft Teknoloji LTD ŞTİ ("Calload") is stated below.
Free Trial
Our new users have a free trial right to test the platform.
You can test the platform's features with trial credits before making a payment.
30-Day Money-Back Guarantee
If you are not satisfied with your first subscription payment, you can request an unconditional refund within 30 days.
Simply send your refund request to hello@calload.com.
Non-Refundable Cases
Payments older than 30 days.
Second and subsequent renewal payments.
Accounts closed due to violation of terms of use.
Cancellation Process
You can cancel your subscription at any time via the panel or by contacting us.
After cancellation, you can continue to use the service until the end of the paid period.
Refund Requests
For refund and cancellation requests: hello@calload.com